Rules and Policies
TLGHA is governed by the Ontario Women’s Hockey Association (OWHA) and must abide by their Rules and Code of Conduct.
TLGHA is sanctioned by Hockey Canada through the OWHA. Read Hockey Canada’s Fair Play Codes.
It is the position of the TLGHA that players are best able to develop their hockey skills by playing on an age-appropriate team. In rare instances, where a player is of exceptional ability and an appropriate development environment is not available at the player’s own age level, the association will consider an application to play up. Please review our play up policy here.
Withdrawal / Refund Policy
The Withdrawal Policy is different for each of our programs. Please note that a credit will be issued to the original card minus the Administrative Fee.
2020/2021 Season Only
TLGHA 2020/21 House League Refund Policy
We value our members, and your safety is our top priority. After the season starts, the TLGHA may be required to modify or suspend our house league programming as a result of circumstances beyond our control, including but not limited to:
- Directives from local, provincial, or federal governments or corresponding health authorities;
- An outbreak of COVID-19 within the TLGHA community (players, families, arena staff, external service providers, etc.);
- Changes in rules, regulations, insurance coverage, and other issues by our governing hockey bodies; and
The TLGHA will make every effort to respond to, and mitigate the impact of any unforeseen circumstances as they arise. In summary, TLGHA's refund policy is:
If a parent cancels their house league registration:
Prior to October 5th, a full refund less $50 administration fee for full season and $25 for half season programs;
Between October 5th and November 22nd, a full refund less $75 administration fee for full season programs and $25 for half season programs;
After November 23rd, no refunds.
If there is a suspension or cancellation of the house league season due to COVID-19:
For suspension, members will be credited or refunded to the extent practicable for the amount of time the season is put on hold.
For cancellation, members will be credited to the extent practicable for the remaining time in the season.
TLGHA will make best efforts to provide refunds or credits to the extent it is practicable and commits to, at all times, act on a good faith basis. Players and families will be required to follow certain mandated protocols designed to promote safety in our TLGHA programs, which might include (but are not limited to) thermal scans, self-reporting, quarantine, medical questionnaires, etc. Failure to adhere to the required protocols may result in prohibition from participating in TLGHA programming. In such circumstances, players may not be eligible for a refund.
NOTE – the TLGHA is a not-for-profit organization run largely by volunteers. TLGHA’s predominant expense is related to renting ice for use in our program. We sign ice contracts at the beginning of the season. Participant insurance costs and league fees represent our second largest expense. For the 2020/2021 season the TLGHA has made every effort to include, where possible, contractual provisions (“COVID-19 Clauses”) which provide for a refund or credit of unused ice costs if the involved arena/facility becomes inaccessible due to circumstances beyond the TLGHA’s control, but depending on the arena, our ice costs may or may not be refundable.
Registration fees are not prorated for any player who registers after a program has begun. However, there is a reduction of $100 from the full season fee for Youth/Senior House League and Fundamentals/Youth Learn to Play and a reduction of $50 from the full season fee for Power Skating/High Performance when registration is completed after November 15th. All other programs are not prorated.
Parents or guardians are required to sign a Player Registration Form after their child has accepted an offer to play on a TLGHA Competitive team. A five hundred dollar ($500) non-refundable deposit is required upon signing this registration form. All additional registration fees are also non-refundable. This policy is in place to confirm the commitment that families make upon accepting a Competitive position and ensuring the predictability for the team’s budget to provide quality training and sufficient ice time for all members of the team.
Youth/Senior House League and Learning Programs
Notice of withdrawal must be received by email prior to November 1st for full year programs, October 5th for Fall half year programs and January 18th for Winter half year programs. The Administrative Fee is $75 for full year programs and $25 for half year programs and will be taken off the amount of the refund. After the Withdrawal date deadline, there are no refunds.
If a House League registrant is invited to join a Toronto Leaside Wildcats competitive team and does so prior to October 1st, the full amount of the fees will be refunded without deduction of an Administrative Fee.
All manual registrations that require special permission from the EVP Youth House League or EVP Senior House League will be subject to an extra $25 fee.
Youth Skills Programs
Notice of withdrawal must be received by email prior to the start of the program in September. The Administrative Fee is $25 for one program and $50 for the combined Skills.
DS Bootcamp and DS Program
There are no refunds for withdrawals.
Notice of withdrawal must be received by email prior to April 1st. There is a $50 withdrawal fee.
There are no refunds for PreTryOut bootcamp.