TLGHA 2020/21 House League Refund Policy

In League News by TLGHA

Toronto Leaside Hockey Girls Association (TLGHA) 2020/2021 House League Refund Policy

We value our members, and your safety is our top priority. After the season starts, the TLGHA may be required to modify or suspend our house league programming as a result of circumstances beyond our control, including but not limited to:

  • Directives from local, provincial, or federal governments or corresponding health authorities;
  • An outbreak of COVID-19 within the TLGHA community (players, families, arena staff, external service providers, etc.);
  • Changes in rules, regulations, insurance coverage, and other issues by our governing hockey bodies; and

The TLGHA will make every effort to respond to, and mitigate the impact of any unforeseen circumstances as they arise. In summary, TLGHA’s refund policy is:

If a parent cancels their house league registration:

Prior to October 5th, a full refund less $50 administration fee for full season and $25 for half season programs;

Between October 5th and November 2nd, a full refund less $75 administration fee for full season programs and $25 for half season programs;

After November 2nd, no refunds.

If there is a suspension or cancellation of the house league season due to COVID-19:

For suspension, members will be credited or refunded to the extent practicable for the amount of time the season is put on hold.

For cancellation, members will be credited to the extent practicable for the remaining time in the season.

TLGHA will make best efforts to provide refunds or credits to the extent it is practicable and commits to, at all times, act on a good faith basis. Players and families will be required to follow certain mandated protocols designed to promote safety in our TLGHA programs, which might include (but are not limited to) thermal scans, self-reporting, quarantine, medical questionnaires, etc. Failure to adhere to the required protocols may result in prohibition from participating in TLGHA programming. In such circumstances, players may not be eligible for a refund.

NOTE – the TLGHA is a not-for-profit organization run largely by volunteers. TLGHA’s predominant expense is related to renting ice for use in our program. We sign ice contracts at the beginning of the season. Participant insurance costs and league fees represent our second largest expense. For the 2020/2021 season the TLGHA has made every effort to include, where possible, contractual provisions (“COVID-19 Clauses”) which provide for a refund or credit of unused ice costs if the involved arena/facility becomes inaccessible due to circumstances beyond the TLGHA’s control, but depending on the arena, our ice costs may or may not be refundable.