City of Toronto Permit Holders & POV Screening

In Arena Protocols by TLGHA

October 8, 2021

RE: Proof of vaccination screening in arenas

Dear Arena Permit Holder:

On Friday, October 1, we sent an email to inform you that the Parks, Forestry and Recreation division was in the process of arranging temporary staffing at arenas for the purposes of Proof of Vaccination (POV) screening. These temporary arrangements are in place to provide coverage for permit bookings up to and including October 15, 2021.

Today, we would like to provide you with some additional information on our implementation plan and how we will manage the Proof of Vaccination function from October 16 onwards.

Proof of Vaccination for permits before 8:00 am and after 10:00 pm

Effective October 16, Parks Forestry and Recreation will be providing staff at permitted locations for POV screening between 8:00 am and 10:00 pm. Permit holders whose permitted time is before 8:00 am and after 10:00 pm will be responsible for conducting their own POV screening for all participants and spectators.

Entry to the arena

Effective immediately, permit holders, spectators, coaches, volunteers and others attending the arena for a permit are asked to show up no more than 30 minutes before the scheduled permit time. It is recommended that skaters come partially dressed to reduce the time needed in the dressing room. Please note that masks must continue to be worn in the dressing room.

Permit holders and visitors to the arena are reminded that entry and exit to/from the arena is only through signed or designated areas. Please do not hold other doors open that are not the designated entry/exit areas as it undermines staff ability to carry out their assigned work and the City’s ability to comply with Provincial regulations.

Proof of Vaccination required for pick up/drop off

Permit holders and caregivers 12 years and older accessing an indoor area used for sports and recreation fitness activities are required to show proof of vaccination – this includes caregivers entering the arena for pick up or drop off at the facility.

Toronto Public Health’s Letter of Instruction

On October 8, 2021, Toronto Public Health issued a Letter of Instruction (letter) to all operators of sports and recreational fitness facilities in Toronto that Parks, Forestry and Recreation is required to implement. Effective November 1, 2021, POV will be required for individuals 12 years and older, who attend an indoor area of the facility for the purpose of:

  1. Actively participating in organized sports; or
  2. Coaching, caregiving at, volunteering at, or officiating organized sports.

In recognition that many local organizations have instituted vaccination policies recognizing the need to protect players and all who participate in and enjoy indoor sport, Toronto Public Health has advised that this Letter creates consistency across all organizations and facilities, and ensures the greatest protection possible in indoor environments where sports are played or attended.

Tournament and large group bookings

At arena locations, Parks, Forestry and Recreation will often have one staff conducting POV screening. For tournaments, games or events where larger numbers of participants, spectators or visitors are expected, permit groups/organizers will be asked to provide additional staff or volunteers to assist with POV screening to alleviate long wait times for entry.

Last minute and online bookings

Permit holders are reminded that ice times booked within 72 hours of the start time of a permit will require verification from Client Services on the ability to provide and schedule staff for POV screening purposes. In the event that we are unable to provide staff, the permit holder will be required to conduct their own proof of vaccination screening for their permitted time. For online ice bookings, permit groups will be required to ensure all participants provide proof of vaccination based on regulations at all times.

Staffing and recruiting

There are several thousands of hours of permitted booking hours at arenas operated by Parks, Forestry and Recreation staff. An intensive recruiting process is underway to hire and onboard staff for a variety of screening and customer service roles. Please assist us in getting the word out to individuals who may wish to apply for these jobs. For information, please visit: or direct link:

We request your assistance in communicating the above information to those in your organization or team associated with your permitted times at the arena.

Additional information about the Proof of Vaccination requirement

On September 14, the Ontario government released regulations and guidance for businesses and organizations in implementing proof of vaccination requirements for their customers, effective September 22. Businesses and organizations will be responsible for ensuring they meet the provincial requirements for proof of vaccination against COVID-19.

Proof of vaccination and personal identification (e.g. driver’s license, birth certificate, utility bill, etc.) is required for many participants, visitors and spectators entering indoor areas of City of Toronto facilities for the following activities:

  • Fitness centres and weight rooms for participants 12 years and older
  • Sports, dance, martial arts and swimming activities for participants 18 years and older
  • Any parent, caregiver, visitor, and spectator 12 years and older attending sports, dance, martial arts and swimming activities

All other public health measures such as health screening, contract tracing, masking, physical distancing and capacity restrictions will continue.

Participants or spectators are responsible for providing proof of full vaccination in accordance with Government of Ontario regulations and guidelines. City of Toronto staff will complete a visual check of full vaccination proof and personal identification before admitting participants or spectators into a City of Toronto facility.

In addition, patrons are required to show proof of full vaccination and personal identification each time they enter a recreation facility and business as an organization is not authorized to retain any vaccination information provided by a customer or patron.

A full list of where proof of vaccination is required is available by reviewing The Proof of Vaccination Guidance for Businesses and Organizations under the Reopening Ontario Act. Appendix A speaks to the requirements for patrons in ‘Indoor Sport & Recreational Fitness Facilities’.

Should you have questions about your permit and proof of vaccination requirements, please contact your Client Services representative or email for general questions.


Kevin Carr
Manager, Client Services